frequently asked questions
how to and help
Why do I need end panels when I am placing a cabinet next to a wall?
Walls may not be completely flush or square, so you can use an end/filler panel to compensate for uneven walls. It’s always advised to add an end/filler panel when placing a cabinet next to a wall.
Why does the blind corner give me a filler panel and what size is it?
It’s advisable to install a filler panel between the adjoining cabinet and a blind corner panel to avoid potential handle clashes. Filler panels are offered in two sizes on the planner: 16mm or 18mm.
What is the rangehood cabinet distance from cooktop?
Overhead clearances (AS-NZS 5601)
“Range hoods and exhaust fans must be installed in accordance with the manufacture’s relevant instructions.
If no measurements are provided in the manufacturer’s instructions, overhead clearances must be no less than 600mm between the highest part of the burner and the lowest part of the range hood”
Do I need end panels on each side of an underbench oven cabinet?
When you select an underbench oven cabinet, we recommended adding end panels on each side to keep a design symmetrical and assist with holding the heat deflectors in place.
What is a Multi-purpose panel (MPP) fly in shelf?
MPP fly in shelf can be used above or below wall cabinets. If used as shelving, brackets would need to be considered.
The total benchtops listed in the items list is incorrect.
Benchtop measurements are indicative only and not an accurate measurement. To get an accurate benchtop you will need to quote manually and process through Kaboodle Cut to get items codes for processing through COS.
How do I place a benchtop to provide an overhang?
Use a benchtop extension and collide function. This option is located under the cabinets menu in the category “Resizable Benchtops”
How do I change the direction of my corner cabinet benchtop overhang?
You can change the direction through the customise option on the cabinet and select the direction of the benchtop.
When I render my kitchen some panels are missing!
Sometimes due to internet (bandwidth) issues a design might not fully render. If this happens, save the design, check the items list and if the panel is not listed simply just add another panel.
How do I change the width of CTM items in planner?
Click on the cabinet > open the hamburger menu, then click the spanner (the customise button) or go to 2D and customise there.
I am trying to use the hamburger menu to change a door colour but it won’t change.
Use overall style icon on left or go to 2D to customise.
Is there a faster way to duplicate rather than navigating to the hamburger menu each time?
Yes, highlight the cabinet you want and press CRTL + D
Besides clicking on each individual cabinet to change colour, how do I create a two-tone kitchen?
This can only be done in 3D view by using the CRTL button and selecting all the required cabinets to be changed. Use the hamburger menu to change colours (don’t use the overall styles tab).
I don’t have a mouse and I can’t see all the options?
To zoom in and out hold the CRTL button down & press the +/ –
I am trying to put a cabinet in a specific location, but the program keeps changing its direction, how can I place it in the location and orientation that I want?
Hold the cabinet in the position and location that you want for 3 seconds, as soon as the cabinet outline is highlighted in green you can position the cabinet in that particular orientation and position. Please check the position cabinets and auto placement video.
What are under cabinet LED panels?
Under cabinet LED panels are designed to be mounted under wall cabinets, they will optimise lighting, modernise your kitchen and cleverly diffuse the light source. They are available in lengths of 400mm, 450mm, 600mm and 900mm. Each panel comes fitted with an 80mm input cable, an additional 3m extension cable and features a daisy chain connection for ease of installation. Power supply, distributor, and IR control switch with cable is purchased separately (there are restrictions as to the number of panels that can be connected in sequence–refer to your local Bunnings for more details).
My room design won't save
For technical support, please contact the 3D Planner helpline on 1800-666-078.
Planner can't suggest a suitable design
For technical support, please contact the 3D Planner helpline on 1800-666-078.
I'm having trouble adding cabinets to my design
For technical support, please contact the 3D Planner helpline on 1800-666-078.
There are no tools on my 3D design. How do I activate the tool bar?
For technical support, please contact the 3D Planner helpline on 1800-666-078.
Item not showing in 3D planner
For technical support, please contact the 3D Planner helpline on 1800-666-078.
Room Shape button isn't working in the 3D Planner
For technical support, please contact the 3D Planner helpline on 1800-666-078.
How do I create a new plan?
For technical support, please contact the 3D Planner helpline on 1800-666-078.
How tall are the end panels on the 890mm high oven tower?
The end panels utilized for the 890mm high oven tower have a height of 2200mm.
prices and ordering
Will the planner give me prices?
The costs listed on the 3D planner are an estimate only. Please refer to your local Bunnings Kitchens Team for a quote.
Does a consultant check my 3D plan?
Once you have completed your designs, you can book a design consultation with a Bunnings team member who will review your designs and give you a final quote. Click the green book a consult button to get started.
How do I contact a kitchen planner?
As we are a wholesaler and supply exclusively through Bunnings, we suggest you contact your local Bunnings store and speak with an In Store Kitchen Expert to assist about purchasing from our kaboodle kitchen range. They will be able to assist you with product information, pricing and plans.
If you need a site consultation, you can contact the site consultation line on 1800-099-999 (AU) to organise. This is a service provided by Bunnings, and they will be able to measure and book a session for you.
Do I have to pay to have an inhouse kaboodle consultation?
For further assistance, please contact your local Bunnings In Store Kitchen Expert. They will be able to clarify their process for organising a consultation session.
devices
What devices can I access the 3D planner on?
The ‘quick quote’ option on our 3D planner can be used on any device, however, this has limited features and no customisable design options. For the complete design experience you will need to access our 3D planner on a laptop or desktop.
What minimum requirements does a laptop need to run your kaboodle planner?
Windows 7 or higher, Graphic card support for direct X9.0c, and Mac OSX Yosemite 10.10 or higher.
designs and saved plans
Are there existing designs in the 3D designer?
In our quick quote planner, you can select from 5 presets with different layouts, colours and designs. Once you select a template you can customise it to suit your space.
Is there only one design to customise?
The quick quote option gives you 5 presets to select from; however, if you design from scratch, you have the ability to create as many designs as you like.
My room design won't save
For technical support, please contact the 3D Planner helpline on 1800-666-078.
Planner can't suggest a suitable design
For technical support, please contact the 3D Planner helpline on 1800-666-078.
My plan won't load
For technical support, please contact the 3D Planner helpline on 1800-666-078.
designing a bathroom or laundry
Designing a bathroom in the 3D planner
You can use kaboodle products to design a bathroom in our 3D planner. You can either use our preset layout in the quick quote section, or you can design your bathroom space from scratch. When you’re ready to add your appliances, navigate to the furniture menu and search for what you’re looking for. Please note that the styling and furniture items only relate to kitchen products.
Designing a laundry in the 3D planner
You can use kaboodle products to design a laundry in our 3D planner. You can either use our preset layout in the quick quote section, or you can design your laundry space from scratch. When you’re ready to add your appliances, navigate to the furniture menu and search for what you’re looking for. Please note that the styling and furniture items only relate to kitchen products.