warranty terms and conditions

kaboodle lifetime advantage

We do know that if products are well cared for - they'll last a lifetime. That's why we're confident in offering the kaboodle lifetime advantage.

The kaboodle lifetime advantage means that we will extend the warranty on the structural integrity of our cabinet carcasses installed in your home for the entire time you own and live in the property.

So that's it, as your family grows, so will our support. That's the kaboodle lifetime advantage and our way of saying thanks for letting us be a part of your family. 

download the kaboodle kitchen warranty

10 year warranty

DIY NZ Pty Ltd warrants that it will, at its option, repair or replace any cabinet carcass, hinges and drawer runners, handles, doors and panels or laminate benchtops that suffer a failure due to a defect in the materials or manufacturing process within 10 years from the date of purchase.

The standard 10 year warranty does not apply to a product’s finish achieved, including any colour or shade selected and/or applied, by the customer and/or any third party in any paint your own doors (PYOD) offer.

5 year warranty

DIY NZ Pty Ltd warrants that it will, at its option, repair or replace any wire baskets and inserts, steel frame shelves, hanging kitchen storage, waste bins or timber benchtops that suffer a failure due to a defect in the materials or manufacturing process within 5 years from the date of purchase.

general terms for all warranties

Warranties apply only to the original purchaser for products that are used for normal domestic use. The warranties do not apply to products used for commercial purposes. The above warranties do not cover defects caused by, but not limited to, any of the following:

  • accident, maltreatment, neglect, improper handling or failure to follow the supplied care directions;

  • exposure to direct heat or excessive moisture; and

  • alterations, modifications, repair or use of the product which is inconsistent